Hi Xaccers,
Just wondering if you got any feeback ref the below?
Quote:
Originally Posted by newguy
Hi Xaccers,
I've had a re think and you're right in what you say. I was about to print off the 'LETTER BEFORE ACTION' letter from the template I found at the consumer action site, but it states in it the following;
'You have failed to respond to my letter of the [XXXXXXX - date of preliminary letter] and its enclosed schedule'.
The thing is they did respond but it was not the response I was hoping for, as in the standard reply.
Is there another template for the 'LETTER BEFORE ACTION' letter or is that the only one?  |