Thread: All Chipped Cable Boxes Going Down
View Single Post
Old 09-05-2008, 20:00   #436
SMHarman
Inactive
 
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
SMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronze
SMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronze
Re: All Chipped Cable Boxes Going Down
Quote:
Originally Posted by Rob View Post
Engineer attendance in 48 hours (you really can't count Sunday) isn't bad. Very few companies would expect to get someone there quicker.

But is it really going to be a fault to do with updates to stop the dodgy users? Probably not since those started to be applied weeks ago.
Cablevision customers would not stand for such a turnaround time. My DVR died last weekend called and reported it in on Sunday they could have had an engineer to me between 11-3 on Monday. I chose instead to schedule the call for 8-11 Tuesday, they also if you really want it give first call of the day as an option.
SMHarman is offline   Reply With Quote