[ploppy15]

hello. hope someone can point me in the right direction. since february, i can only access the internet for approx 3hrs per day. when i started talking too support, they said that i would need a new modem. so they came and fitted a vm256 and i use that with a edimax BR-6204WG wireless router. however, the modem keeps rebooting and when i reported this to india, they then said that there is a problem in the DN35 area, even though there is nothing on the status line and they said that normal internet will be be resumed by 29th april. however, this problem is still happening, i am trying to discover wether it is a large problem affecting other users or just local to me. broadband size is xl. also, is it possible for a router to reboot a cable modem? many thanks