Cable Forum - View Single Post - New STM/Virgin traffic managent confirmed

Robertus · 06-05-2008, 19:24

I sent Neil an e-mail this morning...e-mail and reply:

Hi there,

How are you on this fine morning?

Anyway, I would just like to voice my concerns over STM. At the moment
the current STM (4:00pm-9:00pm) is "ok".

Now if the company decides to go with 10:00am and beyond then quite
frankly that is quite ridiculous.

With the advent of the iPlayer, demos, itunes, free games - it would be
impossible to use the 20mb connection. I would be limited within 20minutes.

Now I have been with Blueyonder since they introduced the 512kb service
and it was awesome - infact it's still awesome. We rarely have any issues.

So if you really want to stand out over the ADSL crowd - please, please
do not go down the 24 hour STM route, nor the 10:00 - 3:00/4:00 - 9:00
avenue.

People will just jump ship to Be* or even worse Sky.

I'm presuming that this e-mail will go unanswered, but if you really do
want my make broadband your main focus - don't hit us with 9+ hours of STM.

Regards,

Robert.

--------------------------------------------------------------------

Thx for your comments. My focus is to improve not reduce our Quality of Service. The bonding technology we are deploying will go a long way to addressing this desired improvement.

Now I don't know if the e-mail posted here was legit or not, no idea. It could be a random person replying to me for all I know.

06-05-2008, 19:24	#78
Robertus cf.addict Join Date: Jan 2008 Posts: 160	Re: New Virgin traffic managent - so that's why it's slow! I sent Neil an e-mail this morning...e-mail and reply: Hi there, How are you on this fine morning? Anyway, I would just like to voice my concerns over STM. At the moment the current STM (4:00pm-9:00pm) is "ok". Now if the company decides to go with 10:00am and beyond then quite frankly that is quite ridiculous. With the advent of the iPlayer, demos, itunes, free games - it would be impossible to use the 20mb connection. I would be limited within 20minutes. Now I have been with Blueyonder since they introduced the 512kb service and it was awesome - infact it's still awesome. We rarely have any issues. So if you really want to stand out over the ADSL crowd - please, please do not go down the 24 hour STM route, nor the 10:00 - 3:00/4:00 - 9:00 avenue. People will just jump ship to Be* or even worse Sky. I'm presuming that this e-mail will go unanswered, but if you really do want my make broadband your main focus - don't hit us with 9+ hours of STM. Regards, Robert. -------------------------------------------------------------------- Thx for your comments. My focus is to improve not reduce our Quality of Service. The bonding technology we are deploying will go a long way to addressing this desired improvement. Now I don't know if the e-mail posted here was legit or not, no idea. It could be a random person replying to me for all I know.