Cant access on demand
HI there I live in BL2
for a few days now cant get on demand .I have rebooted my box several times and done the usual remedies etc.
I have access to all the on demand menus and have an IP address and return path I have checked this in services.
I phoned faults this morning to be told I wont be able to access the on demand programes until the 1st of june at 10pm due to my box being on the 413 or 403 network?not to sure what numbers he said but that was his reasoning as to why no on demand.He didnt know what the job entailed but thought it was a long time for a job to conclude .I am to ring again after the 1st of june if the services dont return.
I am onthe old starter package which gives uk gold and sky 1 etc this package was made to lure people away from freeview and all for £5.50 a month this included all on demand programming.which we didnt have to pay the extra £5 for (this is going upto £7.00 on June the 1st) I was wondering if anyone on here could enlighten me on why there wont be any on demand till the first of June(work being done etc) and what will they charge me for services after the first of June.
Sorry its long winded but find it hard to put down what I'm thinking.I rang customer services to be enlightened (India) but was told to ring in and change my package to large or extra large she hadnt got a clue about the starter package .
|