came today with a Samsung box !!!! told the guy my problem ,he then went back to the van to get another scientific atlanta (made in hungary) box
he plugged it in using the hdmi lead,took ages to set ,he kept pressing buttons on the front panal then a green screen came up onto the tv (he said it was normal),made a phone call and everything was ok.
can't undersatnd why i wasn't given a samsung box !!!???