Quote:
Originally Posted by Elsie
As per the title, my V+ box has not been able to watch BBC (1,2,3,4 News 24) all day. No sound and the picture is just a mish-mash of blocky colours. It's as if the signal is getting to the box but it can't be decoded properly. The box is NOT overheating as all other channels work OK, for example, the snooker final on BBC2 cannot be watched but the same feed on Eurosport plays fine!
I've rebooted the box three times and called India (why?!) who said "We're sending a signal to your box - reboot again in 10 minutes". A typical get-rid-of-the-customer-asap trick. But this still hasn't worked. I've had a look on these forums but I can't search for BBC as the term is too small. Arrrrggg!!!!
Anyone else have this issue? I've tried loads of other channels, Sky Movies, Sports, Setanta, ITV etc - it's ONLY the BBC channels that are affected.
Is there anything (apart from speaking to India again) I can do?
Thanks
Els
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Its weird because I seem to be having the same problem, but not with BBC channels but with UK Gold and UK Drama, the plus one versions are fine. Looks like a call to CS on Tuesday, oh deep joy....