Cable Forum - View Single Post - Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

flowrebmit · 04-05-2008, 15:12

How many customers would have to leave VM for a mass exodus to be noticed?

From my perspective, it doesn't seem to me that VM are very interested in its current customer base, the VM business seems to be hell bent on acquiring new customers at any cost e.g. half-price packages for 12 months.

Changing subject, a couple of points about the BBC Click interview:-

Viewing this without the benefit of this forum, I would have wondered why you were asked to shake hands and why the presenter thought it had been a contentious interview, the way the BBC Click edited the stream it seemed very bland.

I think that using a commercial sites, e.g. Amazon, could confuse the message that Phorm is bad, because commerical sites already tend to profile their customers and suggestions from Amazon can be pretty good - so if I wasn't aware of Phorm but knew about Amazon, I'd probably think more profiling could be a good thing.

04-05-2008, 15:12	#5650
flowrebmit Inactive Join Date: Apr 2007 Location: Hampshire Services: VM BB 10Mb XL & TV L Posts: 150	Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797] How many customers would have to leave VM for a mass exodus to be noticed? From my perspective, it doesn't seem to me that VM are very interested in its current customer base, the VM business seems to be hell bent on acquiring new customers at any cost e.g. half-price packages for 12 months. Changing subject, a couple of points about the BBC Click interview:- Viewing this without the benefit of this forum, I would have wondered why you were asked to shake hands and why the presenter thought it had been a contentious interview, the way the BBC Click edited the stream it seemed very bland. I think that using a commercial sites, e.g. Amazon, could confuse the message that Phorm is bad, because commerical sites already tend to profile their customers and suggestions from Amazon can be pretty good - so if I wasn't aware of Phorm but knew about Amazon, I'd probably think more profiling could be a good thing.