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Old 04-05-2008, 08:26   #597
jem
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Join Date: Mar 2005
Location: SE London (Bexley)
Services: None - well none with VM!
Posts: 373
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Quote:
Originally Posted by martin.s View Post
My area has not been upgraded yet but will I need a BB Modem to get the higher speed or can I get this via my STB as it is configured at the moment.

If I need a modem instead is this free or do I have to pay

thanks
Martin
Broadband through the Samsung STB is limited to about 5 Meg, so yes you would need a modem fitted. This is a free upgrade (I think VM are trying to get everyone migrated away from broadband through the STB anyway) but you will need to call customer services and arrange it.
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