Quote:
Originally Posted by kt88man
In relation to http://www.virginmedia.com/customers/webwise-faqs.php
I found the last paragraph quite amusing...
In the meantime, we'll continue to communicate our intentions openly and transparently. If we go ahead with deployment, we will let all our customers know before rolling out the Webwise solution and will clearly explain how the system works and what it means for them.
I hadn't realised that Webwise was a 'solution' - to what I wonder, VMs bottom line perhaps...
Neither had I realised that VM had been communicating their intentions 'openly and transparently'...
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Phorm/Webwise is a solution seeking a) legality and b) a problem to solve.
How about
starting to communicate your intentions openly and honestly? You can only continue something once you've started it.
Neil, if you're reading this then here's a suggestion - if I were you I'd sack your PR people, their use of language is poor. Engage with your customers and you'll see there is very little consistency, openness and transparency on Virgin Media's part. You can see it in this thread with different stories being told to customers about Phorm.
Do the right thing Neil - make a clear public statement that is spin free, honest and direct.