Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
Currently getting 19kBs d/l here (Telford) & my traceroute to google.co.uk is essentially the same as yours. Personally I would take anything the helpdesk said about phorm with a pinch of salt. There has been some upgrade work with temporary outages going on for 20Mb users recently - there is a schedule on the VM website.
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