Just got the following from VM in my email inbox!
Quote:
Hi there,
We always try to listen to what our customers tell us and because you didn't
think the premium rate call charge for our technical support helpline was
right, we decided to do something about it!
That's why we're dropping the 25p per minute charge to call our broadband
technical support line. From 1st June, we're replacing it with a number
that's free to call from your Virgin Media phone, plus a separate, local
rate number if you call from any other phone. That means that now you can
get the help and support you need, totally free, just like you asked.
To call our new broadband technical support number from 1st June, just dial
151 for free from your Virgin Phone or 0845 454 1111* from any other phone.
|
So good news!
Sorry if this has been posted elsewhere but I couldn't find it