Quote:
Originally Posted by Rhyming Obituary
It's not even necessarily just a cost saving measure anymore - not one which it was originally designed to be anyway, that is to bring in temporary staff during times of high employment.
British companies are doing this type of thing purely as a method of denying their staff fair pay, while also denying them fair working rights and benefits.
|
Spot on Rhyming, my whole department (facilities management) was outsourced, not as a cost saving but in order to reduce headcount and fit a template set out by head office to shed everything other than core bussiness. I transfered departments before outsourcing in order to keep my service (yes I'm lucky to have had that option, most workers affected by outsourcing don't). At the moment the outsourced employees are on the same pay and most conditions as they were, the unions faught hard for this and will continue to challenge any changes.Now whenever we need their services it must cost more as on top of their wages, parts etc their company adds a profit margin.
The one thing that keeps these jobs here in the UK is that there is physical equipment to be worked on. Call centres, online support staff etc by the very nature of their work can be, and are most often, located anywhere in the world. The only people who can affect this are customers who use the call centres. If you can't understand what "David", located somewhere on the Indian subcontinent, is saying make the fact politely known.
It must be said though, it can be just as difficult to understand "David" from Glasgow ( Renfrewshire! )
