Quote:
Originally Posted by mart18
takes the pee, had to wait three weeks for installation at new property, after 2 months of tellin us no we cant have it here and ra ra ra, anyway it was installed yesterday (24th) and now its not lettin me register my modem, TS say i cant until the 5th of may. how bloody stupid! why was it installed on the 24th when it cant be registered till the 5th!! just lucky i got an unsecure network round here! it would of been nice to have been told, by phone, by text, by letter! they dont think of these things!! grr it makes me angry!
I get error code 204 and error code 210, TS didnt even bother refundin the money back for the call(s)!
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Sorry to hear you've suffered from the lack of 'joined-up thinking' but I hope they managed to get your phone and tv working okay?
Recommend you call VM's Customer Care (rather than Tech Support) free on 150 from your VM phone (or 0845 454 1111 from any other) to make sure that you receive a refund for the "lost" weeks that they couldn't supply the broadband part of your package.
