Quote:
Originally Posted by r00t
E-contact answer your questions via e-mail, news groups.
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Thanks for the clarification, mate.
I guess that VM management are expecting more customers' queries to be made by phone after they drop the premium-priced calls on June 1st and so they won't need as many people dealing with them online.
A rather ironic repercussion of the protests against paying for the 0906 number, eh?
The quality of service offered via the support newsgroups is excellent -- I read them almost every day! -- and I dread the thought of ever having to call the helpline ever again.
I get more disillusioned with the direction VM is taking by the day...
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