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Kellargh · 25-04-2008, 09:53

I'd question if these india agents you spoke to actually sent any information over to the FMS team - which is the 'back team'. It would have been fixed a lot sooner, the FMS team work with me in Swansea, (if you are a telewest customer, then I'm not sure how long it would have taken their FMS team to deal.) and our team is normally spot on.

Sorry to hear about your troubles!

25-04-2008, 09:53	#3
Kellargh Inactive Join Date: Jan 2007 Location: Swansea Services: BT internet, TalkTalk telephone, Sky HD. Posts: 349	Re: On Demmnad not working now for 4 months I'd question if these india agents you spoke to actually sent any information over to the FMS team - which is the 'back team'. It would have been fixed a lot sooner, the FMS team work with me in Swansea, (if you are a telewest customer, then I'm not sure how long it would have taken their FMS team to deal.) and our team is normally spot on. Sorry to hear about your troubles!