Cable Forum - View Single Post

wee willie · 21-11-2004, 01:52

[QUOTE=threadbare]when the techs run their tools it may have shown latency on the PC but not on the modem. Indicating a possible problem with viruses, spyware, p2p (take your pick) or simply something installed on your PC using the connection. This is not conclusive proof in itself but a possible incicator of a problem.

start with the usual - full av scan using an up to date virus scanner,
fine, done using nod32
also try scanning for spyware.
did y/day with adaware and spybot, which I run frequently, nothing found

If you run p2p then make sure this is completely disabled.
stay clear of p2p

i wouldn't recommend speed tests as such as they can be unreliable, there is however a good one on robin walkers site

http://homepage.ntlworld.com/robin.d...speedtest.html

tried this
The connection is so slow, that after 5 mins, nod advised that there was a further estimated 40 mins to download, so posted back without this result

earlier this evening, I did an easynews trace, which showed speed less than 60 k
64Kb/sec---ISDN40Kb/sec---56K20Kb/sec---

many thanks for your help guys

what do you think I should do now?

(now 1am uk time, will post back tomorrow)

21-11-2004, 01:52	#10
wee willie Inactive Join Date: May 2004 Posts: 19	Re: Slow in Guildford [QUOTE=threadbare]when the techs run their tools it may have shown latency on the PC but not on the modem. Indicating a possible problem with viruses, spyware, p2p (take your pick) or simply something installed on your PC using the connection. This is not conclusive proof in itself but a possible incicator of a problem. start with the usual - full av scan using an up to date virus scanner, fine, done using nod32 also try scanning for spyware. did y/day with adaware and spybot, which I run frequently, nothing found If you run p2p then make sure this is completely disabled. stay clear of p2p i wouldn't recommend speed tests as such as they can be unreliable, there is however a good one on robin walkers site http://homepage.ntlworld.com/robin.d...speedtest.html tried this The connection is so slow, that after 5 mins, nod advised that there was a further estimated 40 mins to download, so posted back without this result earlier this evening, I did an easynews trace, which showed speed less than 60 k 64Kb/sec---ISDN40Kb/sec---56K20Kb/sec--- many thanks for your help guys what do you think I should do now? (now 1am uk time, will post back tomorrow)