[BenMcr]

Yes, from the May bill cycle the accounts are (mostly) going to be merged for Area References 20-22.

You need to let Virgin know about the new details after this month payments have come out, but before your May TV & phone bill is printed. I.E the date the bill says, not the date you get it in the post

However, due to the billing migration that is happening to the 5th of May, although new D/D details can be given next week, no action will be taken to send them to the bank before the 5th.

If the payments are due to come out on Saturday for definate, then they have already been sent for payment to the bank (as there is a 3 day back process), so you should actually be ok to give your new details on Saturday itself, as long as it is before 6pm (and possibly tomorrow)

Easiest way to tell, phone Virgin up tomorrow and ask for the balance on your TV and phone account. If they say it is zero, then the payment has been requested and you can give your new details, if it still says the bill balance, then it hasn't and you will have to wait till next week to give the details