Quote:
Originally Posted by Gary L
All E-Contact staff at the ex-Telewest centre in Liverpool have been given their 30 days notice. This includes the technical support staff that work the groups for broadband-TV-Phone. The redundancies also include 6 members of the quality team who monitor calls for customer satisfaction
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When you say 'work the groups', do you mean the excellent service currently available in the newsgroups?
- I do hope not, my personal experience has found this to be superior to the telephone support available ...
- however I do also commiserate with anyone else potentially losing their job...