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late payment charge
Hi All
I just had a £10 late payment charge.
I've recently changed banks. I left the VM DD active at my old account and let The One Account (my new bank) migrate all my DD's. All OK apart from VM.
When I checked both bank accounts (online banking), I can see the VM DD mandate in the list with my VM account number followed by 001 on BOTH bank accounts. My old account had ample funds to cover the bill so did my new account.
what went wrong? no payment was taken from either account, I got a £10 late payment charge, and my new bill is over £100, (2 months of charges, which is ok it is for services I've had, but £10 late payment charge)
cheers
John
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