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Re: V + Gutted :(
You're right, I don't know why I thought about the broadband helpline number.. Guess because of how outrageous it is/was. I've found whenever i've spoke to the customer services they usually seem to get someone with a lot more 'cop' than whenever I try, but again that's just broadband.
OP listen to BenMcr but be sure to note how long it's not been working for all the way til the tech comes (which may be next week as the weekend is impending) and tell the advisor this. I would definitely try to get something back off VM if you're paying for something you're not receiving. For this month at least.
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