Originally Posted by popper

thats obviously just a stock answer by an aid , its clear they dont understand the points raised as can be sumised by the reference to OTELO.
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obfuscateing the senders email in this case means we cant follow up and explain it and all the points raised in detail to them.

perhaps next time you write any letters in reply, you make sure you include the fact you will be publishing it in full on the cable forum unless asked not to, to make it clear we require direct meaningful answers to the question's put.