Quote:
Originally Posted by Mick Fisher
Agreed but it would not be in VM's interest.
STM has nothing to do with improving the average users experience. It has everything to do with allowing VM to continue overloading the network with new punters and endeavouring to lock them into 12 month contracts without upgrading or with only limited upgrades to the network.
Imo the income from this practice is probably the only thing keeping them afloat while they wait anxiously for their handout from Phorm. 
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Regrettably I think you are right and so our ability to resolve the problem is somewhat limited.