Quote:
Originally Posted by Paranoimia
I say to Virgin: Sorry, but that's not my problem. If I'm paying for a 20MB connection, I should be able to run it at full capacity 24/7 if I so choose; that's NOT abusing the network, it's simply making full use of a service that I am paying for. You need to upgrade your network accordingly. If you don't have the capacity, don't offer the service.
If I spend the equivalent of 5 days of the month being forced to run on a 5MB connection because your network can't support the advertised speeds, then you should adjust my bill downwards accordingly.
As it is, you will have two p***ed-off customers instead of one. Robbing Peter to pay Paul is NOT the way to do things.
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Residential broadband is a contended service, you have to share it between other people, that's why it's so cheap. If you found out your connection was being slowed down by your next door neighbour downloading 24/7, I'm guessing you wouldn't be happy?
If you don't want to share your connection with anyone else you can shell out several hundred pounds a month and have your own dedicated line
