Quote:
Originally Posted by R Jones
Here's the reply when I emailed Amazon about Phorm and their site: seems they may already be a Phorm partner.
"Dear Customer,
What makes the technology behind OIX and Webwise truly groundbreaking is that it takes consumer privacy protection to a new level. Our technology doesn't store any personally identifiable information or IP addresses, and we don't retain information on user browsing behaviour. So we never know - and can't record - who's browsing, or where they've browsed.
If you have any concerns, please highlight them to your internet service provider.
Thank you for shopping at Amazon.co.uk
Please let us know if this e-mail answered your question:
If yes, click here:
http://www.amazon.co.uk/***
If not, click here:
http://www.amazon.co.uk/***
Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
To contact us about an unrelated issue, please visit the Help section of our website.
Warmest regards
name (anonymized by me!)
Amazon.co.uk"
A definite whiff of Phorm PR in that one I think. So Amazon look as if they are in bed with Phorm. |
and when I clicked the No this isn't satisfactory button I got this email
Dear Customer,
Please ignore my previous email which was sent erroneously. I apologise for the same.
I have reviewed the previous correspondence with you, and I offer my sincere apologies for any misunderstanding thus far.
I do understand your concern in this regard.
I have passed your message on to the appropriate department
in our company for investigation. Customer feedback such as yours
helps us to continue improving the selection and service we
provide. We appreciate the time you've taken to write to us.
If you have any other suggestions for us or would like to make a
comment at another time, please don't hesitate to send us an
e-mail. To do this, please visit our Help Desk at the following URL:
http://www.amazon.co.uk/contact-us
We'll look forward to hearing from you. Thank you for shopping at
Amazon.co.uk.
Warmest regards
named person
Amazon.co.uk