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BenMcr · 21-04-2008, 22:35

No it's not Virgin's policy, it's an agent not doing their job as they should.

She should have told you up front that the TV XL discount would only last 6 months.

I would say there are grounds to argue over whether you can be held to the contract or not based on the incorrect information given

21-04-2008, 22:35	#3
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: 12 month contract discount for 6 months? No it's not Virgin's policy, it's an agent not doing their job as they should. She should have told you up front that the TV XL discount would only last 6 months. I would say there are grounds to argue over whether you can be held to the contract or not based on the incorrect information given