Hi guys, just come across this thread and have been having problems trying to sort my sisters pc for 2 days now.
She is on VM 2mb package and connects directly to her webstar modem.
A few days ago sites stopped loading, in particular
www.galabingo.co.uk
I had a look for her and so far I have:
Scanned with Ad-aware and Spybot, search and destroy (this picked up starware and 44 other nasties, all deleted).
Powercycled the modem.
Clean installed Windows XP.
Yet she still had the same problem try to connect to the bingo site. Pinging it returned:
Pinging
www.galabingo.co.uk [88.81.156.20] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 88.81.156.20:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Tracert returned:
Tracing route to
www.galabingo.co.uk [88.81.156.20]
over a maximum of 30 hops:
1 2704 ms 10 ms 9 ms 10.187.192.1
2 18 ms 12 ms 9 ms 80.235.128.33
3 17 ms 20 ms 19 ms 195.188.231.13
4 17 ms 17 ms 17 ms gfd-bb-a-ge-210-0.inet.ntl.com [195.182.178.129]
5 19 ms 17 ms 15 ms pop-bb-b-so-010-0.inet.ntl.com [213.105.172.138]
6 34 ms 31 ms 31 ms so-7-0-0-dcr1.tsd.cw.net [166.63.211.129]
7 33 ms 54 ms 33 ms guernsey-gw.tsd.cw.net [166.63.211.134]
8 31 ms 34 ms 32 ms g1-2-dr1.gg.cw.net [212.30.0.102]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
However I can connect using
http://anonymouse.org/ or by adjusting the proxy server on IE to webcache.virginmedia.com Port: 8080
Other sites load fine and other applications work fine.
I have her using the proxy server currently, but this has been a right royal pain in the ****, especially as her cd burner isn't working and I had to use her mp3 player to transfer 10gb of data
Lets hope they sort this soon, as although she has access now, I hate knowing things aren't running as they should.
---------- Post added at 16:31 ---------- Previous post was at 16:30 ----------
Oh, I should of mentioned, this problem affected all browsers and wasn't limited to IE.