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Old 21-04-2008, 04:42   #18
watzizname
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Join Date: Apr 2008
Location: Nottingham
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Re: Virgin Media - STM [BBC Watchdog]

Quote:
Originally Posted by xgfx View Post
I've posted a complaint also. I posted free form.
Quote:
Originally Posted by xgfx View Post
Virgin Media advertise their cable services as 'unlimited' however they take every opportunity to limit the user with every chance they have. At the moment a 'large' (4mb) tier customer like myself, can download no more than 800mb between 4-9pm. If this limit is exceeded my connection is mamed to 1mb. This is a severe cut in service. I have two computers in my household, a wii, and an xbox 360 all using the internet connection. It would only take two iPlayer episodes, or a game demo from the Xbox 360 Live marketplace and my connection would be choked for 5 hours from the limit being met. This is unacceptable, and not transparent in their bold 'knocking of other providers' advertising. They say only the top 5% of their customers would reach the limit, but where they get these figures from I do not know. How many consumers own an Xbox, Wii or have a home network these days? This cannot be right. Virgin media are often seen in stores such as Currys bundling their services with a free subscription to Xbox Live. What good would that be if you are punished for using it?
Bravo mate, very nicely put
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