Cable Forum - View Single Post - Virgin Media

Hondacurver · 20-04-2008, 18:34

Just filled mine in here is the quote

"Having had broadband since the start, and had free upgrades I now find i have serious issues.
Had major problems since going to 20mb max speed around 4-6mb and the usual crap of it my router, anti-virus software!!!
Had engineer out yesterday who told me that my area NN9 Corby Northants WAS OVER SUBSCRIBED!!!! and that I would NEVER be able to get 20mb.

This morning (Sunday) i find my d/l speed is 1.79mb a total joke, i have been paying Ã‚Â£37.99 since i went to 20mb. How do I stand for getting my money back? and secondly free upgrade from 4-10mb is only gonna make things worse here. It would have been nice for someone to tell me this 12 months ago then I could have gone elsewhere instead of still being ripped off by a bunch of Ar******s "

20-04-2008, 18:34	#12
Hondacurver Inactive Join Date: May 2006 Posts: 6	Re: Virgin Media - STM [BBC Watchdog] Just filled mine in here is the quote "Having had broadband since the start, and had free upgrades I now find i have serious issues. Had major problems since going to 20mb max speed around 4-6mb and the usual crap of it my router, anti-virus software!!! Had engineer out yesterday who told me that my area NN9 Corby Northants WAS OVER SUBSCRIBED!!!! and that I would NEVER be able to get 20mb. This morning (Sunday) i find my d/l speed is 1.79mb a total joke, i have been paying Ã‚Â£37.99 since i went to 20mb. How do I stand for getting my money back? and secondly free upgrade from 4-10mb is only gonna make things worse here. It would have been nice for someone to tell me this 12 months ago then I could have gone elsewhere instead of still being ripped off by a bunch of Ar******s "