I have had en email with a series of questions about Phorm/Webwise answered (sort of) by a BT manager. My post with the questions (edited for brevity) and the answers is over on BT Beta forums and can be seen without registering.
http://www.beta.bt.com/bta/forums/th...ID=18175#18175
or
http://tinyurl.com/4pyqhn
It took quite a bit of effort to get the answers with as much pressure as a mere customer is able to exert, but eventually the system did respond.
I'm not posting them here because it's not really appropriate to quote a BT manager answering questions about the BT Webwise system here on a VM forum, - but I'm sure people here will find the answers interesting. I'd be grateful for any comments you want to make either here or there.
I'll delay making my own comments until I have had some feedback.