Thread: Support
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Old 17-04-2008, 18:06   #2
MovedGoalPosts
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Re: Support

As a premium rate number, I don't beleive it can be answered by a monitoring "you are ini a queue" type system, as once answered the call is being charged. Thus it will ring until someone can deal with you. If it's taking 10 minutes though there must be a big problem somewhere.
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