Cable Forum - View Single Post - Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

wecpc · 15-04-2008, 17:30

I have just seen this post on the BT Forum, which looks interesting.

Re: BT Webwise Discussion Thread
Posted: Apr 15, 2008 4:44 PM in response to: Mark W Reply

Mark W wrote:
The hosting for the http://www.bt.com/webwise/ site is currently suffering from some issues, I'm told it should be back up later today.

Mark W - If your post is an answer to Sean, then are you saying his general browsing problems are due to a Webwise server problem? That his general browsing traffic is somehow being routed through the webwise server? Can we quote you on that? Something along the lines of:

"In answer to a BT customer's (Sean Thorpe's) question about problems he has been having recently connecting to many websites, while blocking cookies from webwise, BT staff member Mark W replied in the BT official Beta forums, that the BT Webwise site was currently suffering from some issues and should be back up later in the day."

Until this post, users had understood that their normal browsing traffic did not pass through Webwise servers (which are hosted at an IP address whose lookup gives an address in Houston, Texas).

Could you clarify before we copy your post across the various Webwise related sites on the internet and send it to the Register? Let's say within the next 24 hours? Or perhaps we should just forward it for answer at the 80/20 meeting tonight?

And while we're at it - there are one or two other unanswered questions on the various Phorm/Webwise discussion threads as well as the locked Q&A threads. Will anyone be answering those?

Don't forget the public 80/20 meeting about Phorm tonight in London.
http://www.cableforum.co.uk/board/12...ad-page-3.html

Mark W has just added this.

Apologies about that I misunderstood Sean's question, I thought he was having issues connecting to the Webwise FAQ site. That site was having some issues with it's hosting earlier today, it's not connected with any of the systems that the Webwise trial will be using and the trial has not yet started.

As I've already stated the next time BT will be updating the FAQ pages will be when we release information about the trial, when that happens I'll post an update here.

Also I've had to delete a number of posts from this thread referring to various moderator actions as this against our rules and guidelines.

Respect the moderators
Please do not 'call out' or argue with moderator decisions on the community. If you have any comments or questions about the actions of the moderation team you can contact them via email at forum dot moderation dot team at bt dot com.

If you want to discuss any posts of yours that have been moderated please use that above address.

Thanks
Mark Wilkin
Support Community Coordinator

15-04-2008, 17:30	#3443
wecpc Inactive Join Date: Apr 2008 Posts: 38	Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797] I have just seen this post on the BT Forum, which looks interesting. Re: BT Webwise Discussion Thread Posted: Apr 15, 2008 4:44 PM in response to: Mark W Reply Mark W wrote: The hosting for the http://www.bt.com/webwise/ site is currently suffering from some issues, I'm told it should be back up later today. Mark W - If your post is an answer to Sean, then are you saying his general browsing problems are due to a Webwise server problem? That his general browsing traffic is somehow being routed through the webwise server? Can we quote you on that? Something along the lines of: "In answer to a BT customer's (Sean Thorpe's) question about problems he has been having recently connecting to many websites, while blocking cookies from webwise, BT staff member Mark W replied in the BT official Beta forums, that the BT Webwise site was currently suffering from some issues and should be back up later in the day." Until this post, users had understood that their normal browsing traffic did not pass through Webwise servers (which are hosted at an IP address whose lookup gives an address in Houston, Texas). Could you clarify before we copy your post across the various Webwise related sites on the internet and send it to the Register? Let's say within the next 24 hours? Or perhaps we should just forward it for answer at the 80/20 meeting tonight? And while we're at it - there are one or two other unanswered questions on the various Phorm/Webwise discussion threads as well as the locked Q&A threads. Will anyone be answering those? Don't forget the public 80/20 meeting about Phorm tonight in London. http://www.cableforum.co.uk/board/12...ad-page-3.html Mark W has just added this. Apologies about that I misunderstood Sean's question, I thought he was having issues connecting to the Webwise FAQ site. That site was having some issues with it's hosting earlier today, it's not connected with any of the systems that the Webwise trial will be using and the trial has not yet started. As I've already stated the next time BT will be updating the FAQ pages will be when we release information about the trial, when that happens I'll post an update here. Also I've had to delete a number of posts from this thread referring to various moderator actions as this against our rules and guidelines. Respect the moderators Please do not 'call out' or argue with moderator decisions on the community. If you have any comments or questions about the actions of the moderation team you can contact them via email at forum dot moderation dot team at bt dot com. If you want to discuss any posts of yours that have been moderated please use that above address. Thanks Mark Wilkin Support Community Coordinator