[VirginOnInsaniy]

I moved to BTinternet In December after suffering a total lack of interest from Virgin ADSL support after FLYFF was blocked FLYFF during peak hours.

Your filtering problems sound eerily familiar to my own. Don't waste money on premium rate helpline calls, you will be told its a filtering problem and they cant do anything about it. This happened on ADSL late last year.

Time to change ISP im afraid. Virgin was once a great ISP, when I joined it was on a month contract! they where so confident in there service. Sadly long gone now along with Richard Branson and respect for there customers needs.

I can't see why anyone stays with them! Their customer service is appalling, their filtering is shockingly implemented and their usage policy can slow you down to 80k!! and im not talking about going over any fair use limits.

You might want to consider Carphone Warehouse, Like the EU they don't see why users should loose there broadband at the request of the entertainment industry...(Virgin was the first to sign up)

Or BT? I was rewarded with a free wireless phone and a freview PVR when I joined. Oh and this month their doing a Blackberry type Mobile for a fiver a month.

Sky has free 2mb service and an unlimited 16Mb broadband for £10 a month!

As you can see some ISPs reward customer loyalty. Others never miss an opportunity to stick it to them.





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