[Winston Smith]

"Customers who opt out will not come into contact with any Phorm-managed equipment."

I cannot rember the article off the top of my head, but I am sure I read somewhere (possibly El Reg) that Phorm will 'gift' the equipment to the ISP in order to get round various laws etc.

If this is the case then BT's statement (whilst mealy-mouthed to ridiculous levels) could be seen as technically correct.

If it is such a good proposition for 'us' as customers why can they not just respond to the myriad questions that have been raised?
The silence would indicate because they cannot respond sufficiently well to prove their case and therefore I cannot accept what they say (or rather don't say)