Thread: Virgin Mobile min/texts 300/300 no rollover from 28 april 08
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Old 13-04-2008, 15:27   #111
lostandconfused
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Re: Virgin Mobile min/texts 300/300 no rollover from 28 april 08
Quote:
Originally Posted by arcamalpha2004 View Post
And to advise people by text that they are losing part of their deal is acceptable?
The way they rope people in then decide to take away benefits, while charging the same money is wrong,nothing short of cowboy tactics.
In my opinion a media company informing by text and following it up with a letter is acceptable. But that wasnt the point that i was making.

I was pointing out that there is a vast different between cancer and a mobile phone bill.

I wouldnt say they have roped people in, as there is no minimum contract so the customer can leave at any point if they no longer find the package competetive or can get it cheaper elsewhere.
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