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BenMcr · 12-04-2008, 22:22

Nope they still charge a late fee.

If for any reason a D/D bounces due to no funds a Failed D/D fee is charged. (If however the D/D is cancelled, so Virgin can't take the money, they don't charge the Failed D/D fee)

If then a customer doesnt pay before next bill is printed (which is usually around 1 1/2 - 2 weeks after the d/d date), they get charged a late fee

Obviously this only happens if people don't bother to talk to Virgin until after the D/D has bounced and/or they've paid late

12-04-2008, 22:22	#22
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Useless billing dept Nope they still charge a late fee. If for any reason a D/D bounces due to no funds a Failed D/D fee is charged. (If however the D/D is cancelled, so Virgin can't take the money, they don't charge the Failed D/D fee) If then a customer doesnt pay before next bill is printed (which is usually around 1 1/2 - 2 weeks after the d/d date), they get charged a late fee Obviously this only happens if people don't bother to talk to Virgin until after the D/D has bounced and/or they've paid late