Quote:
Originally Posted by BenMcr
The migration will happen no matter what the balance on the broadband account says.
but if the balance on your broadband account was for instance £37 for an April bill, it is likely when the migration completes you will have that balance transferred onto your phone and tv account and then another £37 on the same bill for May
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That's what i don't get vm are lying to me again then
as i have paid the bill for april/may the may/june bill hasn't come in yet (as we all have to pay in advance for our services) but he still said i needed to pay the may/june bill before the migration would take place, that would mean i would be 2 months in advance with my payments, so he obviously does not know what he is talking about
and i have just phoned to double check and my account is clear so why would he need to take another payment??
or is this a case of vm cs don't really know what there doing so will just see what i can get out of you cos we are all
us customers