I certainly appreciate the situation, and agree that at this stage the Virgin ADSL account should have closed.
However, you have lost a great deal of any sympathy with this:
Quote:
|
He had stopped using the Virgin account so I imagined that, rather like an unpaid telephone or utility bill, delivery of the service would not continue once payments had stopped — which they surely would, in the absence of current card information — and sent a final e-mail stating that if they did not want my new card details, then we did not want the service and to cancel it.
|