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Old 12-04-2008, 14:09   #33
ceedee
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Join Date: Jan 2008
Location: Bath
Services: 100Mb VM Broadband
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Re: New trial Wigan Area

Quote:
Originally Posted by dammydam View Post
i couldn't trigger STM at 10pm and there's no evidence of STM from 12am-7am.
Did another test this morning.
If you want to get an accurate idea of your download speeds that VM's Tech Support staff will pay attention to then you'll need to do the following:
  • Check for broadband problems in your area at http://status2.virginmedia.com/
  • Disconnect any home networking equipment you have (eg. a router) and only connect directly to the cable modem with a single computer
  • Close as many applications on your computer as possible, in particular any P2P, streaming or IM programs
  • Start 2 simultaneous downloads from the VM demo games server plus 2 simultaneous downloads of Zen test files. That's four file downloads happening at once!
  • Now add up each of the four download speeds to get your accurate download rate.
Quote:
STM trial policy am currently under is 11am-9pm
If you post to the newsgroup again, perhaps you could ask VM Tech Support to confirm that you are currently under STM 'out of hours'?
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