Quote:
Originally Posted by slowcoach
The Master Plan:
STM times may change in order to facilitate the network upgrades occurring with the least impact on users.
Currently 4Mb/s customers are being temporarily upgraded to 10Mb/s, the 4Mb/s service will then be discontinued.
A new 50Mb/s will soon be made available.
The order that the following changes will occur is still in debate.
The 2Mb/s service will be discontinued with customers upgraded to 10Mb/s.
Original 4Mb/s customers will be upgraded from 10 to 20Mb/s.
Original 20Mb/s customers will be upgraded to 50Mb/s.
When all upgrades are completed the intention is to remove the STM altogether.
Prices envisaged post upgrades are:
10Mb/s = £18
20Mb/s = £25
50Mb/s = £37
50Mb/s may be initially priced more when it is introduced until all the upgrades are completed.
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Would it not be prudent to tell there current customers that this is the plan, if we are to believe the above quote....
If customers knew VM plans then surely most customers would stick it out till the upgrades are completed rather than VM loosing hundreds if not thousands of customers, which would mean longer delays for the necessary upgrades....
Thanks for the info.
