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not to mention any adverse impact on Virgin Media's reputation, are (and will remain) an important element in our deliberations.
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Bit late for that guys - did you think we had forgotten you? Your silence on the issue simply appears as "lets wait and see what happens to BT" Not exactly the assurance we have been waiting for.
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Customers will not be forced to use the system,
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And how exactly can we be assured that this will be the case. Do we get periodic, independent assessment? Or perhaps you want us to simply take you at your word? I have the same trust in VM as I do in BT.