Quote:
Originally Posted by Jefferson T
I would expect customer services to tell me when I phone up about the £7.50 p&p charge.
Which they did in my case.
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The p&p charge should be made clear on the web site on the tab called 'How Much Is it?'. You should not have to call Customer Services before you are made aware of this.
---------- Post added at 14:57 ---------- Previous post was at 14:52 ----------
Quote:
Originally Posted by BenMcr
Again I keep asking this. You want Virgin to charge you £40 instead of the £7.50??
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Don't understand your question!
The consensus on this thread seems to be that the cost for existing subscribers is:
- £40 for M and L. (7.50 p&p anyone?!)
- £7.50 postage for XL
- TOTALLY FREE for anyone upgrading to XL on or after 31st March.
I upgraded to XL on 31st March so I would have thought it would be 100% free.
At the end of the day I don't give a stuff[IMG]file:///C:/DOCUME%7E1/Steve/LOCALS%7E1/Temp/msohtmlclip1/01/clip_image001.gif[/IMG]
I'm just trying to make sense of VM pricing policy!