Quote:
Originally Posted by frogstamper
Didn't VM say that they would keep us informed as to any changes to the stm rules? Even if it is a trial is it honestly fair that some poor person who sticks by the rules and avoids "excessive" downloading between 16.00pm and 21.00pm, decides to use his service at lunchtime in the knowledge he is safe from being stm,d, then has their speed crippled through no fault of their own.
Personally I can understand VMs stm policy, but to keep customers in the dark and move the goalposts without informing people is downright deceitful. 
PS If VM carry on with these undeclared stm "experiments" who on earth would want a 20mb let alone a 50mb connection. I feel sorry for the poor sod who has to try and justify this to a irate customer. |
These are currently trials, so VM dont have to inform anybody...they are always running and different trials in specific areas...
It's a waste of time asking as well as they wont discuss them, we only get to find out through people higher up in the chain who are annoyed by it all...