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Originally Posted by rogermevans
no i expect they want them to tell them up front what it costs instead of acting like a dodgy web site who puts extra charges in after you commit to buy something
next they will be installing spyware in as an extra with out asking 
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The website says
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A non-refundable, one time service charge of £40 will apply to all new Broadband customers taking our Size: M Broadband service and existing Size: L and Size: XL customers taking the wireless router without upgrading the Broadband service
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so for any XL customer being charged £7.50 P&P for the router they are charging you
LESS than the website says.
I'll certainly feed it back that you want Virgin to charge what the website says if you like?