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Re: Need new modem
nope they never troubleshooted. they asked me if my internet was working i said yes but very slow. i know its the modem at fault because my boyfriend brung down his modem last night and my internet was doing up to 350KBs. i said this to them about it and they just asked for mac address.
fingers crossed
---------- Post added at 15:30 ---------- Previous post was at 15:28 ----------
oh yeah. they said the mac address i have isnt connect or sumthing with them. was hard to understand him.
il let you know it it works or il be on the phone tomarrow again! *Sigh*
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