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Old 06-04-2008, 06:55   #6
arcamalpha2004
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Re: Random billing letter: oh you havent been paying enough!

Quote:
Originally Posted by Akia View Post
Just a side note to this. Aparently theres been a a mistake with some of these letters being sent out.

If any ones got one of these letters and they were offered the free upgrade to the XL tv for a year and its due to come to a end about now, then they may have been sent one of these letters. As they have removed the discount they've been sent out

Akia thanks for that.

My discount was not meant to end until september, also would it not be nice in the first place to send the right letter out? after all vm claim to have been carefully checking their accounts, I could say be more careful how you check vm, instead of seeing pounds shillings and pence see customers being ripped off, and also when sending a letter make sure it refers to the correct service.
Thank god I do not have my telephone with that lot !
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