Quote:
Originally Posted by ceedee
Why are you paying for what VM can't give you?
Send VM a letter by registered post with all the complaints you've made and the promises that the problems will be fixed but that haven't improved your service and give them a date (maybe a few weeks) by which time you expect them to have completed the work.
And if it's not done, then you'll expect to be regraded to 2Mb.
Should VM confirm that you've not been supplied with the service you have been paying for then you've probably got grounds to sue them in the small claims court.
Crying over it is just a waste of time.
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Listen, if no one complained in public we'd all still be paying £50 for dial-up.