Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
Just a quickie as I go - I'd amend "deliberately deceived" on page 4. It's perfectly possible that it's a case of left hand not knowing what the right is doing rather than a deliberate attempt to lie. From what I remember haven't they already stated that customer services didn't know about it? Personally I'd give them the benefit of the doubt over this one: having worked in tandem with a lot of large corporations, I'm firmly of the cock-up rather than conspiracy school.
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