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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
Quote:
Originally Posted by flashpaul
I don't have paperless billing so my prices will go up
and I think that gives me the right to cancel !
If vm state in writing that I can leave if phorm is intorduced then I will stay put , otherwise I will cancel all my services
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As far as I am aware it is unlawful to charge customers more for paper billing the same as it is unlawful to charge customers more for not using Direct Debit. It falls under the Unfair Terms in Consumers Contract Regulations and companies have been slapped for this so many times now it beggars belief that they are still trying it on.
Alexander Hanff
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