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Biggusmickus · 03-04-2008, 23:30

I got a new airport express earlier this week. I powered down the NTL Home 120 modem, left it while, powered it up and then attached the express as per the instructions. Despite a vast amount of resetting and rebooting of the various elements I have failed to get my Airport Utility to see the base station. It, and Windows, sees the apple network but won't see the express to let me configure it. Oddly I can't get it to factory reset despite following the simple instructions. Apple replaced it no problem today but I am having no further joy. I'd be very grateful if someone could throw some light on what might be going wrong. My hunch is it's at the Virginmedia/modem end. Thank you for any help.

03-04-2008, 23:30	#1
Biggusmickus Inactive Join Date: Apr 2008 Posts: 2	Airport Express Woes I got a new airport express earlier this week. I powered down the NTL Home 120 modem, left it while, powered it up and then attached the express as per the instructions. Despite a vast amount of resetting and rebooting of the various elements I have failed to get my Airport Utility to see the base station. It, and Windows, sees the apple network but won't see the express to let me configure it. Oddly I can't get it to factory reset despite following the simple instructions. Apple replaced it no problem today but I am having no further joy. I'd be very grateful if someone could throw some light on what might be going wrong. My hunch is it's at the Virginmedia/modem end. Thank you for any help.